This profile is uncertified and using publicly sourced data
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Business Details
About
Volkswagen DealerMachine ShopCar DealerChauffeur ServiceUsed Car Dealer
Your family owned Volkswagen retailer in Sunderland. At Pulman Volkswagen we offer a range of services to our customers across the North East. From New, Delivery Mileage and Approved Used and non-franchise Used Cars, through to Fleet and Rent-a-Car rentals. We also offer MOT and servicing as well as approved Volkswagen parts.
We’re open for showroom appointments & test drives. We advise our customers to book your appointment and test drive in advance. If you’d prefer to speak to our sales teams over the phone; we can offer live video and telephone appointments.
Service bookings must be booked in advance; contact us today to book.
Pulman - Delivering a fantastic customer experience
Location
Pulman Volkswagen Sunderland
Pulman Volkswagen Newcastle Road, Fulwell Grange, Tyne and Wear
SR5 1QE, United Kingdom
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.